Truststone Group Recalls XO Poppy “Power Trip” Magnetic Wireless Power Banks (Model PYPBK5M) — Stop Using and Follow Recall Instructions
Stop using the XO Poppy “Power Trip” magnetic wireless power bank (model PYPBK5M) immediately. These units can overheat and pose fire and burn hazards. They were sold exclusively at TJX/Marshalls. Check the model number on the bottom of the original packaging (directly above the barcode). Follow the CPSC recall page for return and virtual Mastercard gift card refund instructions: https://cpsc.gov/Recalls/2026/Truststone-Group-Recalls-XO-Poppy-Power-Trip-Magnetic-Wireless-Power-Banks-Due-to-Fire-and-Burn-Hazards-Sold-Exclusively-at-TJX-and-Marshalls-Stores
- Products affected
- 1
- Distribution
- Not yet confirmed
- Sold at
- Not yet confirmed
- Status
- ACTIVE
WHAT YOU SHOULD DO
- Stop using the power bank immediately. Do not charge it or use it to charge other devices.
- If the unit is currently charging or connected to a device, disconnect it immediately and stop using it.
- Do not open, repair, modify, or otherwise tamper with the unit; follow the recall return/refund process instead.
- Keep the device away from people (especially children), pets, and flammable materials while you prepare it for return or contact the recall administrator.
- If the power bank becomes hot, emits smoke or sparks, or shows signs of thermal runaway: move people to safety and call emergency services right away.
- Keep your original packaging if you still have it — the model number is printed on the bottom of the original packaging directly above the barcode and will help confirm eligibility.
- Check the CPSC recall page for official return and refund instructions and contact information: https://cpsc.gov/Recalls/2026/Truststone-Group-Recalls-XO-Poppy-Power-Trip-Magnetic-Wireless-Power-Banks-Due-to-Fire-and-Burn-Hazards-Sold-Exclusively-at-TJX-and-Marshalls-Stores
| Product | UPC | Lot | Size | Status |
|---|---|---|---|---|
| XO Poppy Power Trip Magnetic Wireless Power Banks | — | — | RECALLED |
What happened?
Truststone Group recalled XO Poppy “Power Trip” Magnetic Wireless Power Banks (model PYPBK5M) because the units can overheat and pose fire and burn hazards. The recall is posted by the U.S. Consumer Product Safety Commission (CPSC).
Who is affected?
People who bought an XO Poppy magnetic wireless power bank (model PYPBK5M) from TJX/Marshalls stores are affected. The recalled units include three appearances: cream (PY-PBK5M-CR2); cream with pink bow print (PY-PBK5M-BW8); and black with teddy bear print (PY-PBK5M-TB2). If you cannot confirm the model or packaging, treat your unit as potentially recalled and stop using it until you verify.
Official response
The recall is posted by the U.S. Consumer Product Safety Commission. The recall remedy is a virtual Mastercard gift card (a non-cash refund usable where Mastercard is accepted). For full recall details, contact information, and any return instructions, see the CPSC recall page: https://cpsc.gov/Recalls/2026/Truststone-Group-Recalls-XO-Poppy-Power-Trip-Magnetic-Wireless-Power-Banks-Due-to-Fire-and-Burn-Hazards-Sold-Exclusively-at-TJX-and-Marshalls-Stores
UPDATE HISTORY
FAQ
How do I know if my XO Poppy Power Trip power bank is included in the recall?
Check the model number printed on the bottom of the original packaging directly above the barcode. The recalled model number is PYPBK5M. If you cannot confirm the model or packaging, treat the unit as potentially recalled and stop using it until you verify.
Which model numbers and appearances are recalled (exact names/codes)?
The recalled model number is PYPBK5M. The appearances included in the recall are cream (PY-PBK5M-CR2); cream with pink bow print (PY-PBK5M-BW8); and black with teddy bear print (PY-PBK5M-TB2).
Where is the model number printed on the product/packaging?
The model number is printed on the bottom of the original packaging, directly above the barcode.
What should I do if my power bank is currently charging or hot?
Disconnect it immediately and stop using it. If it is hot, emitting smoke or sparks, or showing signs of thermal runaway, move people to safety and call emergency services right away.
Can I continue using the power bank if it appears fine?
No. The recalled units can overheat and pose fire and burn hazards. Stop using the power bank and follow the recall instructions.
Can I repair, open, or modify the recalled unit?
Do not attempt to open, repair, modify, or otherwise tamper with the power bank — doing so can increase the risk of fire or burns. Follow the recall return/refund process instead.
How and where do I return the recalled power bank for the refund?
Follow the CPSC recall page for return and refund instructions and contact details for the recall administrator: https://cpsc.gov/Recalls/2026/Truststone-Group-Recalls-XO-Poppy-Power-Trip-Magnetic-Wireless-Power-Banks-Due-to-Fire-and-Burn-Hazards-Sold-Exclusively-at-TJX-and-Marshalls-Stores
What form will the refund take and where can I use it?
The remedy will be issued as a virtual Mastercard gift card. It is a non-cash refund that can be used where Mastercard is accepted.
How long will it take to receive the refund?
Not yet confirmed
Were these sold at TJ Maxx, Marshalls, or other stores (dates/locations)?
The units were sold exclusively at TJX/Marshalls stores. Specific sale dates or locations are Not yet confirmed.
Are there any reported fires or injuries tied to this recall?
Not yet confirmed
Who is the recall administrator and how do I contact them?
Not yet confirmed. The CPSC recall page will link to the recall administrator and provide contact information.
How should I safely store or dispose of a recalled power bank if I can't return it immediately?
Keep the power bank away from people (especially children), pets, and flammable materials. Do not charge or use it, and do not attempt to open or tamper with it. Follow the recall return instructions as soon as practical.
Will stores (TJX/Marshalls) accept returns in person, or is there a mail-back program?
Not yet confirmed
Are there recommended safe alternative magnetic wireless power banks?
Not yet confirmed