MONDRAKER USA Recalls Mountain Bicycles with ONOFF S9 Carbon MTB Handlebars
Stop riding the bike immediately. If you own a Mondraker mountain bike from the affected 2025–2027 models equipped with an ONOFF S9 Carbon MTB handlebar, verify your serial with Mondraker's recall lookup and arrange a free replacement through an authorized dealer or contact MONDRAKER USA.
- Products affected
- 1
- Distribution
- Not yet confirmed
- Sold at
- Not yet confirmed
- Status
- ACTIVE
WHAT YOU SHOULD DO
- Stop riding the bicycle immediately.
- Use Mondraker’s serial number/recall lookup to see if your bike is affected: https://mondraker.com/wo/en/recall-s9.
- If your bike is listed as affected, contact an authorized Mondraker dealer to arrange the free replacement ONOFF S9 Carbon MTB handlebar and professional installation. Do not attempt to ride or repair the handlebar yourself.
- If you cannot reach a dealer, contact MONDRAKER USA at 656-225-2994 (8 a.m.–4 p.m. ET, Mon–Fri) or usa@mondraker.com for assistance.
- Keep records of your recall lookup results, dealer communications, and any service appointments.
- If you experienced a crash or injury related to handlebar failure, seek medical attention as needed and document the incident.
| Product | UPC | Lot | Size | Status |
|---|---|---|---|---|
| Mondraker mountain bicycles equipped with ONOFF S9 Carbon MTB handlebars. | — | — | RECALLED |
What happened?
Mondraker USA recalled certain mountain bicycles equipped with ONOFF S9 Carbon MTB handlebars because the handlebars can crack or fracture during use, which can cause loss of control and a fall hazard. The recall was announced on September 3, 2026.
Who is affected?
Owners of Mondraker mountain bicycles from model years 2025 through 2027 that are equipped with the ONOFF S9 Carbon MTB handlebar. Specifically listed affected model numbers include: CRAFTY CARBON RR S (MY2026); CRAFTY CARBON XR (MY2025–MY2026); CRAFTY CARBON RR SL (MY2025–MY2026); CRAFTY UNLIMITED GULF (MY2026); DUNE CARBON XR (MY2025); FOXY CARBON RR (MY2025–MY2026); LEVEL XR (MY2026); NEAT RR SL (MY2025); ZENDIT R, ZENDIT RR, ZENDIT RR S, ZENDIT XR (MY2027); RAZE CARBON RR (MY2026); and S9 Carbon MTB Handlebar assemblies. The recall covers bicycles distributed in the United States and Canada (about 229 units total: about 177 U.S., about 52 Canada). If you bought the bike used or second-hand, it may still be covered — check eligibility with the serial number lookup.
Official response
Mondraker will provide a free replacement ONOFF S9 Carbon MTB handlebar for affected bicycles. Dealers will verify bike eligibility (serial/lot) and schedule or perform the free replacement and installation. The firm reported five incidents of handlebar breakage, including two injuries (minor abrasions). For verification and next steps, Mondraker directs owners to the recall lookup and to contact authorized dealers or MONDRAKER USA (phone and email provided). Official recall notice: https://www.cpsc.gov/Recalls/2026/MONDRAKER-USA-Recalls-Mountain-Bicycles-Equipped-with-ONOFF-S9-Carbon-MTB-Handlebars-Due-to-Risk-of-Serious-Injury-or-Death-from-Fall-Hazard
UPDATE HISTORY
FAQ
What exactly was recalled and why?
Certain Mondraker mountain bicycles equipped with ONOFF S9 Carbon MTB handlebars were recalled because the handlebars can crack or fracture during use, which can cause a loss of control and poses a fall hazard that can lead to serious injury or death.
Is my specific bike model and model year included?
The recall lists specific models from model years 2025–2027. See the affected model list in this alert and verify your bike's serial number using Mondraker’s recall lookup to confirm eligibility: https://mondraker.com/wo/en/recall-s9.
How do I check my bike's serial or lot number to see if it’s affected?
Use the manufacturer’s serial number/recall lookup at https://mondraker.com/wo/en/recall-s9 to check whether your bike is included.
Where is the serial/lot number printed on the handlebar or bike?
Not yet confirmed
Is it safe to keep riding my bike if the handlebar looks fine?
No. The firm and safety guidance recommend stopping use of affected bicycles immediately, even if the handlebar appears undamaged. Verify eligibility and arrange the replacement before riding.
What should I do right now if I own one of the affected bikes?
Stop riding it immediately, check your serial number with the recall lookup, and if affected, contact an authorized Mondraker dealer to arrange the free replacement handlebar. If you need help, contact MONDRAKER USA at 656-225-2994 (8 a.m.–4 p.m. ET, Mon–Fri) or usa@mondraker.com.
Will Mondraker replace the handlebar for free? How long will that take?
Mondraker will provide a free replacement ONOFF S9 Carbon MTB handlebar for affected bicycles. The expected time to receive and install the replacement is Not yet confirmed; contact an authorized dealer or MONDRAKER USA for scheduling information.
Can I get a refund or return the bike instead of a replacement?
Not yet confirmed
Does the recall apply to used or second-hand bikes I bought?
Possibly. The recall may still cover bikes you bought used. Verify your bike’s eligibility with the serial number lookup at https://mondraker.com/wo/en/recall-s9.
Which dealers or retailers sold these bikes and can provide the replacement?
Not yet confirmed. Contact MONDRAKER USA or use the recall lookup for guidance on authorized dealers.
Does this recall affect other bike brands that use ONOFF S9 handlebars?
Not yet confirmed
Are there recommended alternative handlebars I can use while waiting?
Not yet confirmed