RECALL DATABASE

Massage Table Recall: Pivotal Health Solutions Q400

Announced 2025-12-03 · FDA

The FDA recall concerns the Quantum Intersegmental Table, Model AMQ400H, heated massage table, due to potential overheating of heat-function components that can lead to smoldering and melting of the vinyl cushion. The recall involves 464 units distributed to the US nationwide, Canada and Japan. All serial numbers are included in the recall.

BrandPivotal Health Solutions, Inc.
ProductQuantum Intersegmental Table, Model/Catalog Number: AMQ400H; heated massage table
ReasonThe heat function may become damaged over time due to patients pressing on the areas with heat function components. Damage to components can lead to overheating which can lead to smoldering and melting of the vinyl cushion.
Severitymoderate
Units affected34
DistributionDistribution to US nationwide, Canada and Japan.
AgencyFDA
Recall / campaign no.All serial numbers.

WHAT YOU SHOULD DO

  1. Stop using the table and unplug it immediately.
  2. Contact Pivotal Health Solutions for the recall remedy and instructions, since all serial numbers are affected.
  3. Follow the manufacturer's and FDA guidance for recall return, repair, or replacement.

This is an automatically maintained record of an official recall notice. Details can change; always follow the official notice linked above. See all records in the Recall Database.