Wheelchair Recall: Max Mobility Smart Drive MX2+ Dial MX2-3DCK
Announced 2025-09-24 · FDA
Max Mobility LLC is recalling the Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref MX2-3DCK used with the SmartDrive MX2+ Wheelchair Power Assist. A faulty electrical connection between the speed control dial and the wheelchair motor could cause loss of control and injuries. The recall, classified as critical by the FDA, covers 15,834 units distributed in the US and other listed countries with serial numbers distributed between April 25, 2022 and July 8, 2025.
| Brand | Max Mobility LLC |
|---|---|
| Product | Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCK use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component. |
| Reason | Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries. |
| Severity | critical |
| Units affected | 8413 |
| Distribution | US: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VT WA WI WV WY OUS: CAN, NZL, KOR, BMU, GBR, JPN, TWN, AUS, BRA, COL, MEX, ABW, SWE, CHL, ARG, HKG |
| Agency | FDA |
| Recall / campaign no. | All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 2025 |
WHAT YOU SHOULD DO
- Do not use the SpeedControl Dial with the Smart Drive MX2+ until you receive recall instructions.
- Contact Max Mobility to obtain recall guidance and arrange any required repair, replacement, or other remedy.
- Keep your purchase information and serial numbers handy to verify eligibility.
- Check the FDA recall notice for updates and official instructions.
This is an automatically maintained record of an official recall notice. Details can change; always follow the official notice linked above. See all records in the Recall Database.